Alfa.

Escalation Matrix

Grievance Redressal / Escalation Matrix

If you have a grievance, you can reach out to the support team for assistance before escalating through the prescribed regulatory channels.

01

Contact Matrix

Details of designationContact Person NameAddressContact No.Email-IDWorking hours
Customer CareLeji SadanandanLeji Villa, Ward 25, Saraswati Nagar Rasuliya, Hoshangabad, Bhopal, Madhya Pradesh, 46100191 7024656156leji8250@gmail.comMon-Sat 09AM - 05 PM
Head of Customer CareLeji SadanandanLeji Villa, Ward 25, Saraswati Nagar Rasuliya, Hoshangabad, Bhopal, Madhya Pradesh, 46100191 7024656156leji8250@gmail.comMon-Sat 09AM - 05 PM
Compliance OfficerLeji SadanandanLeji Villa, Ward 25, Saraswati Nagar Rasuliya, Hoshangabad, Bhopal, Madhya Pradesh, 46100191 7024656156leji8250@gmail.comMon-Sat 09AM - 05 PM
CEO-----
Principal OfficerLeji SadanandanLeji Villa, Ward 25, Saraswati Nagar Rasuliya, Hoshangabad, Bhopal, Madhya Pradesh, 461001, 56010291 7024656156leji8250@gmail.comMon-Sat 09AM - 05 PM
02

Escalation Details

The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI.

For more details go to: https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41.

We aim to resolve all grievances within 21 working days from the date of receipt.

If your grievance is not resolved within this timeframe, you can escalate it to SEBI's SCORES Platform (SEBI Complaints Redress System). SCORES Portal: scores.sebi.gov.in.

In case you are unsatisfied with the resolution provided through support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal. ODR Portal: smartodr.in.